Privacy Policy
Effective Date: January 1, 2023
Last Updated: October 15, 2023
We respect user privacy. This privacy policy explains how CodeFixLab ("we", "us", or "our") handles information when you use our website (codefixlab.com) and related services.
1. Information We Collect
CodeFixLab is designed to be privacy-focused. We collect minimal information to provide and improve our services:
1.1 Information You Provide Directly
- Contact Information: When you contact us via our contact form, we collect your name and email address to respond to your inquiry.
- Communication Content: The content of your messages when you contact us for support or feedback.
1.2 Automatically Collected Information
- Usage Data: We may collect anonymous usage statistics to understand how visitors interact with our website (pages visited, time spent, etc.).
- Technical Information: Browser type, operating system, device type, and IP address (anonymized where possible).
1.3 Information We Do Not Collect
We do NOT collect:
- Sensitive personal information
- Payment information (we don't process payments directly)
- Location data beyond country-level for analytics
- Personal information from users who only browse our content
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website content and user experience
- To analyze website usage and fix technical issues
- To send important updates about our services (only if you've opted in)
- To protect against fraud and abuse of our services
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies for the following purposes:
3.1 Essential Cookies
These are necessary for the website to function properly:
- Session management
- Remembering user preferences (like code tester content)
- Security features
3.2 Analytics Cookies
We use anonymous analytics to understand how our website is used:
- Google Analytics (anonymized IP addresses)
- Page view counts
- Popular content analysis
3.3 Third-Party Cookies
Third-party ads may use cookies for better ad experience. These advertisers may use cookies and web beacons to serve ads based on your prior visits to our website or other websites. We have no access to or control over these cookies used by third-party advertisers.
3.4 Cookie Control
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete them. However, blocking essential cookies may affect website functionality.
4. Data Storage and Security
We implement reasonable security measures to protect your information:
- Encrypted data transmission (HTTPS)
- Secure server infrastructure
- Regular security updates
- Limited access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we strive to protect your information.
5. Data Retention
We retain information only for as long as necessary:
- Contact form submissions: 2 years or until you request deletion
- Analytics data: 26 months (anonymous)
- Server logs: 30 days
6. Third-Party Services
We may use third-party services that collect information:
6.1 Analytics Services
- Google Analytics: For website traffic analysis (anonymous data)
6.2 Advertising Services
Our website displays advertisements through third-party ad networks. These networks may:
- Use cookies to serve relevant ads
- Collect anonymous data about your browsing behavior
- Use this information to show ads on our site and others
We have no control over these third-party advertising technologies. You can opt out of personalized advertising through:
- Your browser settings
- Ad industry opt-out programs (like YourAdChoices or Network Advertising Initiative)
6.3 External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
7. Children's Privacy
CodeFixLab is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Correction
You can request access to the personal information we hold about you and request corrections if it's inaccurate.
8.2 Deletion
You can request deletion of your personal information, subject to certain legal exceptions.
8.3 Opt-Out
You can opt out of:
- Non-essential cookies through browser settings
- Email communications by using the unsubscribe link
- Personalized advertising through ad industry programs
8.4 Do Not Track
Our website does not currently respond to Do Not Track signals. However, you can configure your browser settings to restrict tracking.
9. International Data Transfers
CodeFixLab is operated from multiple locations. Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our website, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes by:
- Posting the new privacy policy on this page
- Updating the "effective date" at the top of this policy
- Adding a notice on our website for major changes
We encourage you to review this privacy policy periodically for any changes.
11. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Privacy Questions: privacy@codefixlab.com
General Inquiries: support@codefixlab.com
Postal Address
CodeFixLab Privacy Office
123 Learning Street
Education City, EC 10101
12. Jurisdiction
This privacy policy is governed by the laws of the jurisdiction where CodeFixLab is primarily operated. Any disputes relating to this policy will be resolved in the courts of that jurisdiction.
Your privacy is important to us. We're committed to being transparent about our data practices and protecting your information.